Privacy Policy

Last updated: 21 September 2026

Czech VIP Transport s.r.o. respects the privacy of its clients and website visitors and is committed to protecting their personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”) and applicable data protection laws.

1. Data Controller

The controller of your personal data is:

Czech VIP Transport s.r.o.
Pitkovická 278
251 01 Čestlice
Czech Republic

Company ID: 24059030
VAT ID: CZ24059030

E-mail: info@czechviptransport.cz
Phone: +420 736 488 844

Website: czechviptransport.cz

2. Personal Data We Process

Depending on how you use our services or website, we may process the following personal data:

  • first and last name,
  • telephone number and e-mail address,
  • billing information,
  • company details if you book our services as a business or on behalf of a company,
  • pick-up and destination addresses,
  • date and time of transportation,
  • flight number or other information necessary to provide the requested transportation service,
  • number of passengers and information related to the booking,
  • information provided in your communication with us,
  • information required for accounting and tax purposes,
  • technical information related to the use of our website, such as IP address, device information, browser information and cookies.

We do not intentionally request or process special categories of personal data unless this is necessary to fulfil a specific request made by the client.

3. Why We Process Personal Data

Bookings and Transportation Services

We process personal data in order to:

  • process enquiries and bookings,
  • calculate the price of transportation,
  • communicate with clients before and during the journey,
  • arrange passenger pick-up,
  • monitor flights in connection with airport transfers,
  • provide the requested transportation service.

The legal basis for this processing is primarily the performance of a contract or taking steps prior to entering into a contract pursuant to Article 6(1)(b) GDPR.

Billing and Legal Obligations

Personal data required for accounting, invoicing, tax purposes or other statutory obligations is processed on the basis of compliance with a legal obligation pursuant to Article 6(1)(c) GDPR.

Communication and Customer Support

If you contact us via our website, e-mail, telephone or another communication channel, we process the information you provide in order to respond to your enquiry or request.

Protection of Our Legal Rights

Certain personal data may be retained where necessary to protect our legal rights, handle complaints, resolve disputes, recover outstanding payments or defend legal claims.

The legal basis for such processing is our legitimate interest pursuant to Article 6(1)(f) GDPR.

Marketing

Where your consent is legally required for marketing purposes, we will process your personal data for such purposes only after obtaining your consent.

You may withdraw your consent at any time.

4. Who May Receive Your Personal Data

We do not sell or provide personal data to third parties for their own marketing purposes.

Where necessary for the operation of our business or the provision of the requested service, personal data may be disclosed to:

  • website hosting and IT service providers,
  • booking system and website technology providers,
  • e-mail service providers,
  • accountants and tax advisers,
  • banks and payment service providers,
  • contracted transportation providers or drivers involved in providing the booked service,
  • map and navigation service providers,
  • public authorities where disclosure is required by law.

Only personal data necessary for the relevant purpose is provided to each recipient.

5. Google Maps and Mapping Services

Our website and booking system may use Google Maps services for entering addresses, displaying routes, calculating distances and estimating journey times.

When using these features, certain technical information, such as your IP address and information relating to your use of Google Maps services, may be transmitted to Google.

The processing of personal data by Google is governed by Google’s applicable terms and privacy policies.

Where personal data is transferred outside the European Economic Area, appropriate safeguards and legal mechanisms required under GDPR are used.

6. How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected.

Information relating to completed transportation services and contractual relationships may be retained for the period necessary to protect our legal rights, generally at least for the duration of the applicable limitation periods.

Information contained in tax documents is retained for the period required by applicable law, generally 10 years.

Information from general enquiries that do not result in a contractual relationship is retained only for a reasonable period necessary to handle the communication, generally for no longer than 12 months, unless another legal basis requires further retention.

Once the relevant retention period expires, personal data is deleted or anonymised unless applicable law requires us to retain it for a longer period.

7. Cookies

Our website may use cookies and similar technologies.

Strictly necessary cookies are used to ensure the proper operation of the website and do not require the user’s consent.

Analytics, marketing and other optional cookies are used only where the visitor has provided consent through our cookie settings.

You may change or withdraw your consent to optional cookies at any time through the cookie settings available on our website.

8. Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal data is limited to persons who require such access in order to perform their duties or provide the requested service.

9. Your Rights

Under the conditions set out in GDPR, you have the right to:

  • obtain information about how your personal data is processed,
  • request access to your personal data,
  • request correction of inaccurate or incomplete personal data,
  • request deletion of your personal data,
  • request restriction of processing,
  • receive your personal data in a structured, commonly used and machine-readable format where the conditions for data portability are met,
  • object to processing based on legitimate interests,
  • withdraw your consent at any time where processing is based on consent.

You may exercise your rights by contacting us at:

info@czechviptransport.cz

You also have the right to lodge a complaint with the competent supervisory authority:

Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
www.uoou.gov.cz

10. Is Providing Personal Data Mandatory?

Providing personal data is voluntary.

However, certain information, such as your contact details, pick-up location and requested date and time, is necessary in order to create a booking and provide transportation services.

Without this information, we may not be able to accept your booking or provide the requested service.

11. Automated Decision-Making

We do not use your personal data for automated individual decision-making or profiling that would produce legal or similarly significant effects concerning you.

Automatic calculation of route distance, journey duration or transportation price within our booking system does not constitute automated decision-making of this type.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies or legal requirements.

The latest version of this Privacy Policy will always be available on this page.

Czech VIP Transport s.r.o.
The Art of Private Travel.